About me
I am Rupam Kumar Das, S/o Late Pramathes Das and Rita Das born on 27th April 1995 at Bankura,West Bengal and brought up at Purulia, West Bengal. I have graduated in 2018 with Computer Science & Engineering stream. I have been working with companies like Omics International, Genpact, Globallogic, Birdeye, Zenarate and clients like Google, Partners Group etc. I am holding 6+ years of experience in Customer Support and proficient in handling customer queries and resolving them. I am also a musician who loves to sing and play different musical instruments like Guitar, Harmonium, Harmonica, Drums etc. and I also enjoy painting.
Skills
Experience
Education
- Creating Web Applications
Using HTML, CSS and Javascript. - Solving Customer Issues
Using Jira, Salesforce, AWS logs and REST API - Communication
Using Outlook, Microsoft Teams, Zoom, Google Meet and IVR - Known languages
English, Bangla, Hindi - Documentation
Using Microsoft Office and Google Sheets - Also familiar with languages
Like C, C++, PHP, Java
- Zenarate.pvt.ltd
2023-Present - Birdeye.pvt.ltd
2022-2023 - Globallogic.pvt.ltd
2021-2022 - Genpact.pvt.ltd
2019-2021 - Omics International.pvt.ltd
2018-2019
- 2018 B-Tech in Computer Science & Engineering
Haldia Institute of Technology, Haldia, West Bengal - 2013 Higer Secondery
National Institute of Open Schooling, Bokaro, Jharkand - 2010 Secondery
Devi Sushila Khedia Dayanand Anglo Vedic Public School, Purulia, West Bengal - 2003 till class 2
Assembly of God Church School, Purulia, West Bengal
